Public services & documents

Three Hours in Line, Ten Minutes at the Licence Desk Ghana | Adding Registration Desks to Shorten the SIM Queue When Misinformation Swelled the Line: A Day at a Philippine National ID Center Thailand | An Unemployment-Benefit Line at Two-Metre Intervals Gaza Province: A Father Joins the Mobile Birth-Registration Queue Hong Kong | A Visa-Centre Queue Against the University Clock Costa Rica | After Crossing the Border, a Queue for an Asylum Appointment Five Days for a Turn: The Dominican Republic's Regularization Queue Recalibrating 200,000 ATMs, One Machine at a Time The Long Queue Behind Moldova's Online Protection System Camping from Monday for a South African School Place Post-Office Queues as Lithuania Changed Currency Brazil: A Bank Queue After the Second Collor Plan The Registration Queue at Ellis Island The Registration Office and a Single Tap The Registration Queue Before the Office Opened Argentina | The Bank Queue for Deposits That Could Not Be Withdrawn Two Ticket Lines Around the Block for Elvis in 1956 Queuing to Withdraw One's Own Savings — Kabul, 2021 Harare's Cash Queue While Money Lost Value Registering for America’s New Unemployment Benefit South Korea | Lining Up to Submit a University Application Lima: Waiting Before Dawn for a Hospital Appointment Ulaanbaatar: Taking Shifts for Three Days for a Kindergarten Place Taking Turns at Livingstone’s Hand Pumps Karachi: Queuing for Identity Documents on a Women-Only Day When an ID Becomes a Gateway: The Shuklaphanta Application Queue Once a Month by Motorbike: Muebe's Vaccination Queue One Queue Instead of Two in Rural Kenya's HIV Care The Civil-Registration Queue as an Entrance to Rights Six in the Morning, No Power: Kanifing's National ID Queue Nigeria | The National-ID Queue Required to Keep a Phone Connected From Number Tags to Three Queues: Lagos Links NIN and SIM Kisumu | A Stadium Queue Before the Huduma Namba Deadline The ID Line Kept Growing After Printing Stopped Long Lines by Eight: The First Day of Uganda’s Mass National-ID Registration Tanzania | A SIM Deadline Fills the ID Queue from 4:30 A.M.Delhi | From Midnight, for One of About 100 Aadhaar Places Karachi | A National ID Queue That Can Consume the Day Twenty Minutes in Line to Register a Fingerprint Dhaka | Waiting at the Gate for a University Exam Delayed by a Year Philippines | The Queue for Iris and Fingerprint Capture Philippines | Emergency Cash Queues Created by Paper Forms and In-Person Collection Thailand | The First Queue of the Vaccination Campaign Five Hundred and Twenty-Four Doors to Legal Recognition A Place in Line on the Way to Legal Status A Residency Queue Before the Deadline Before the Visa Rules Change Ninety Days to Regularise a Life From Card-Validation Lines to Mobile Mutuelle Payments Where a Boundary Meets a Counter Freetown | Waiting Twice—for an Ebola Test and a Treatment Bed Waiting to Prove Who You Are The Distance to a Document Waiting for Your Own Money A mass campaign, one arm at a time China | The Divorce-Registration Queue after the Spring Festival Shanghai | A Marriage Date Whose Places Filled a Month Ahead Families in Line at the University Application Window Malaysia | A Hajj Turn Once Estimated at Up to a Century Indonesia | A Hajj Registration Queue Measured in 29 Years India | A Hajj Lottery Followed by a Numbered Waiting List Pakistan | A Hajj Draw Whose Vacancies Return to a City Waiting List Removing the Queue for an Overseas Work Permit Jordan | Refugee Families Waiting for an Iris-Enabled ATM Lebanon | The ATM Queue for Access to One's Own Savings Warsaw | An 8 A.M. Arrival Too Late for the PESEL Queue Prague | Refugees Waiting for Registration, Shelter and Insurance in One Place The Long Queue for Temporary Protection After Flight, Waiting for a Place in the Registration System Preševo | An Overnight Wait for Papers to Continue West In Line for Documents After Displacement Waiting to Help United States | Waiting Outside for Help with an Unemployment Claim The ATM Line That Turned Bitcoin Back into Dollars Chile | The Queue to Turn Retirement Savings into Emergency Cash A Test Queue Between Families and Home Athens' Weekly Asylum Queue for Twenty Places Spain's Regularisation Began with Street Queues Book First, Then Take a Number: Prison Visits in Singapore Removed from the Line Before the Citizenship Oath Shenzhen’s 520 Marriage Rush—and the Queue After Registration After the DNA Match, Families Still Waited Their Turn — Malindi, Kenya, 2024 Waiting for Marriage Certificates on Thailand's First Day of Equality Shanghai Couples Queue for the Meaning of 520 The Dental Queue That Registered 1,500 People in Two Days Melbourne | A Queue to Inspect New Public Housing, and One Protester The Visa Queue That Followed Myanmar's Conscription Order A Job Queue Leading into a War Zone Before the Cage, a Queue for the Scales The School Register That Organised a Birth-Registration Queue A Registration Desk Brought to Stateless Children at School The Most Common Birth-Registration Wait Was 16 to 30 Minutes Seven Minutes for a Birth Record in a Vaccination Queue From Twelve Months to Hours: Jordan's Refugee Registration Backlog Wristbands as the Next Place in Uganda's Refugee Reception Waiting to Be Registered at the Uganda Border in 2016 Waiting Through the Night for Timkat's Blessed Water Peru's Attempt to Replace School-Place Queues with Allocation An Iris-Scan Queue Before the Relocation Truck The Day a Civil Registry Came to a Stateless Girl's School The Birth-Registration Office Under a Tree Measuring the Birth-Registration Wait in Lao Cai Waiting at the CIPS Counter for One National Identity Card Harare Queues for Zimbabwe's New Notes How Data Cleaning Shortened Indonesia’s Hajj Queue A Departure Number, Then Twenty-Nine Years: Indonesia's Hajj List Registration Appointments for More Than Half a Million Sudanese in Egypt Waiting Outside the Wall for a Family Visit Waiting Since 4 a.m. to Register for Seasonal Work Abroad The Question of Nationality Before a Birth Certificate Lesotho | Moving the ID Queue Out of the Post Office Four Days in Line for a Form Filed in Minutes Waiting Outside Migration for an Appointment Taking a Number and Waiting to Be Called An Overnight Wait for a Chance, Not a Place The Year the Festival Banknote Queue Might Disappear When Sandals Held a Place in the Government Queue The Admissions PIN Queue That Did Not Need to Be There Booking an Easter Holiday in Wartime Melbourne Queuing to Send Words to Prisoners of War The Registration Line Before Forced Removal Registration at Santa Anita Assembly Center in 1942 The ATM Queues of Argentina's Currency Shortage The Registration Queue Before the 1893 Land Run Detroit Youths Line Up for the Salvage Drive Five Thousand People Outside One UNHCR Office A Line to Be Counted After Crossing the Border — Dapaong, Togo, 2023 Two Lines at Dawn for Refugee Registration in Sanaa Waiting to Hand Over a Petition: The Ottoman Palace Courtyard in the Seventeenth Century The Refugee Queue That Filled Two Corridors and a Staircase Waiting for Passbooks in 1950 South Africa The Licence Queue Before Mining in 1850s Victoria Nine Betting Windows for a Twelve-Foot Racecourse A Daily Place in Line for Water at Dadaab One by One Up the Stairs to Mobile Registration The Long Line at a Pawnshop: Japan Depicted in a 1943 Leaflet When the Mountain Path Becomes the Queue Until Cash Came Out: A Harare Bank Queue When Banknotes Change Overnight A Momentary Injection, a Longer Wait When Savings Became a Line Outside the Bank Answering the 1997 Crisis with Household Gold The Migration-Office Line at Paraguachón Two Kinds of Distance in Guatemala's Vaccine Lines When Rings Became National Reserves Ellis Island's Inspection Began in the Line Waiting for Deutsche Marks on 1 July 1990 The Currency-Exchange Queue on East Germany's First D-Mark Day A 200-Metre Queue to Convert East German Accounts The Bank Queues Before the D-Mark Arrived The Week the Banks Closed but the ATMs Did Not The Montevideo Queue When the Banks Reopened Bogotá Queues for a Vaccine The Irish Funeral That Ends in a Line of Handshakes The Line to Berlin's Dole Office A Winter Queue at Stepney Labour Exchange Ten Thousand Applicants for Thirty-Two Homes When a Nairobi Hospital Put the Pharmacy Queue on a Ticket Queuing for a Kindergarten Lottery in Hanoi When the Queue Returned to Almaty's Public-Service Centres A Line of University Hopefuls in Lahore The Woman Waiting for a Family Number A Queue for Biometric Refugee IDs in Cameroon “Number Fifteen”: Mobile Registration in Tikrit A Line Toward a Miracle, or Toward Contagion The Philippine Queue for Overseas Employment Certificates A 5 a.m. Number Still Uncalled at 11 Queue Number 264 for a School-Placement Correction Waiting for a Classroom on the First Day of School Kwara Students Spend a School Day in the NIN Queue At Rome’s Employment Office: A Registry and a Physical Line Tour Souvenirs Under Rain and Sun — Singapore, 2024 Five Tonnes of Wheat and a Two-Day Wait Money in the Bank, People on the Pavement From Dawn Tickets to Multiple Booking Channels The Queue Made Entirely of Shoes Queue Marshals at South Africa’s Home Affairs Offices India | A Queue for the Token before the Darshan Queue When a Place in the Grant Queue Is Sold One Ticket, More Than One Order When Every Checkout Becomes the Priority Line The Card That Explains an Invisible Disability in a Priority Line Number Tickets and a Priority Lane for Civil Records South Africa | A Housing Queue Reordered by Lottery Hong Kong’s Public-Housing Queue Runs on Age and Points From Lottery to Waiting List in India's Hajj Allocation 65,000 Applicants for 900 Haj Places A Hajj Waiting List of 5.8 Million Bombay's Serpentine Cinema-Ticket Queue Rwanda's Coffee Farmers Wait for Weighing and Registration Portugal | The Physical Line Before the Numbered Ticket Eswatini’s Pension Queue Continues at the Bank An Order of Arrival at a Torajan Funeral Waiting for Hot Water at a Moroccan Hammam